Shipping policy
Shipping Policy
Every Wall Signature piece is laser-cut and powder-coated to order by our workshop partners in Bursa, Turkey, and shipped directly to you with FedEx. Wall Signature is a trading name of HOME AND WALL DECOR LTD, a company registered in England & Wales (No. 16812078).
Production time
Each piece is made to order and dispatched within 2–4 business days. Custom sizes or colours may take a little longer; we will confirm the timeline by email.
Delivery times and costs
| Destination | Cost | Delivery after dispatch |
|---|---|---|
| United Kingdom | Free | 2–3 business days |
| European Union | Free | 2–3 business days |
| United States & Canada | Free | 2–3 business days |
| Australia | £19.90 | 5–10 business days |
Most orders arrive within 4–7 business days of being placed. FedEx delivery times are estimates and can occasionally be affected by customs checks or peak periods.
Duties and taxes
All prices include import duties and taxes for the UK, EU, US and Canada. You will not be asked to pay anything extra on delivery.
Tracking
As soon as your order ships you will receive a FedEx tracking number by email.
Damaged in transit
If your order arrives damaged, please see our Returns & Refunds policy — we will replace or refund it at no cost to you.
Questions
Email us at mhtdmn0204@icloud.com and we will reply within one business day.